1 item per person will be present when ordering set menus and customised menus.
All prices shown on the website are including VAT.
It is ideal to place your order at the earliest possible date, to avoid disappointment.
Our offices are closed on Sundays and public holidays except during the festive season in December.
Orders done through our website are only confirmed once our team sends a confirmation email with the order and delivery/collection details. It’s the client’s responsibility to provide the correct details when ordering goods from our website.
Actual items may vary from the photos shown on our website.
Our staff do their utmost and take the necessary precautions & due diligence to prevent cross contamination of allergens whilst preparing the food. However, there is always a minimal risk of cross – contamination, as in our facilities we make use of products such as milk, eggs, gluten, molluks, crustaceans, mustard, peanuts, other tree nuts, sesame seeds, celery, sulphur dioxide & sulphites, fish, lupin and soya. Although we have strict cross contamination policies; we can not guarantee a total absence of these products in any of our meals prepared. Customers with food allergies must be aware of this minimal risk.
Returns Policy; Orders should be double checked with our staff upon delivery or collection. If a product is not as expected, clients need to contact us immediately on 21660505.
Cancellation Policy; If orders are cancelled 2 working days or more prior to the day of the event, no cancellation charges will be incurred. Cancellations need to be confirmed by our team via an email or phone call. Clients will be charged the full amount for last minute cancellations.
Delivery or collection options are both available.
Orders can be collected from KW 27A, Corradino Industrial Estate, Paola. Pick up times:
Neriku Catering offers FREE delivery service for orders over 50 Euro. Orders under 50 Euro have a delivery charge of 12 Euro. The below are our approximate delivery times:
Our delivery men will notify clients before arrival. Our delivery system is based on a route and although we do try our best to accommodate our clients, we cannot guarantee fixed time deliveries.
On Christmas Eve and New Year's Eve deliveries take place between 08:00 - 18:00. During the festive season, our delivery system can become full up, so we recommend to our clients to book their order in advance to avoid dissapointment.
Currently, we only offer deliveries in Malta.
We would like to point out that food items aren't delivered warm.
Food hygiene and safety is a priority to us, so we recommend to our clients to follow the below directions to ensure that your food is kept safe and free from the risk of contamination.
F & B Staff can be added to your order which is subject to availability.
Orders can either be paid via a secure online system, via cash or a cheque payable to Neriku Catering upon delivery of order.
With regards to credit card payments, we do not keep any information relating to your payment details. This is handled entirely by a separate online payment system which we have no connection with. We currently use the services of APCO Systems Limited and more information on how they process your data can be obtained on their own website: http://www.apcopay.eu/.
If a client cancelles an order for any reason which has already been paid online, Neriku Catering will refund the amount of the order minus 2% of the total value to cover the costs of transaction charges.
When purchasing goods with a credit card, it is the client’s responsibility to ensure that there are sufficient funds to cover the cost of the goods or services ordered. Also client’s should only make use of their own credit cards.
The trademarks, names, logos and service marks displayed on this website are registered and unregistered trademarks of Neriku Catering. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission from Neriku Catering.
External links may be provided for your convenience, but they are beyond the control of the website owner. Use or reliance on any external links and the content thereon provided is at the user’s risk.
Neriku Catering shall not be responsible for disclaims for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system.
Use of this website shall in all respects be governed by the laws of the state of Malta.
Neriku Confectionery Ltd.
KW27A, Corradino Industrial Estate, Paola, Malta
Company Registration Number: C7244
VAT NO: MT112610111
If you have any queries, please do not hesitate to contact our offices on 21660505 or send us an email on [email protected]